AcuSeminars › My access
My access
Lost your access?
The enrolment e-mail sometimes ends up in spam, or goes to an address you no longer check. Enter the address you used when enrolling: your access details will be sent again, along with the list of courses open on your account.
Send my access details
As with your invoices, nothing is shown here: everything is e-mailed to the account holder.
✓ Sent. If an account exists for this address, your access details will arrive shortly. Do check your spam folder.
Something went wrong. Please check your address and try again in a moment.
Frequently asked
I never received my access details
This is the most common case, and it almost always has the same cause: the enrolment e-mail landed in your spam folder, or the purchase was paid with an address other than the one you check. Request a resend above with each of your addresses; if none works, write to us.
I cannot find my password
The e-mail you receive contains the reset link. You can also request one directly from the learning space login page.
A course is missing from my list
The e-mail lists the courses actually open on your account. If one is missing, simply reply to it: we will check and open the access.
How long does my access stay open?
Access to online content is guaranteed for 90 days from the last live session of the edition you attended, in accordance with our terms of sale. It is frequently extended beyond that, without this being a commitment.